1. Why are your prices so low?
Firstly, We are the authorized Pandora retailer and can obtain the lowest selling price. Secondly, we only do online sales,so we operate at a lower overhead than a retail store. For example, we do not employ any sales staff or alterations department, all of which add to the cost of operation. Since we do not need to accommodate for these costs, we can pass all the savings onto our customers.
2. For the low price, are the jewellery made of sterling silver?
We guarantee that all the jewellery at our site is made of 100% 925 Sterling Silver. If you receive any simulated jewellery, you can return to us for refund. And we have other material items like rings, Earrings etc.
3. Are you authorized to sell the brand you advertise on your site?
Yes, Pandora is an authorized online retailer of Pandora Jewellery sold on our site, and we only sell original merchandise (no knock-offs or fakes here!)
4. Do you have local stores?
In an effort to keep our prices low, we only do business online at the moment.
5. Secure Site
As a responsible company, we will do everything we can to ensure the safety of purchase, for which we use a variety of security technologies to protect the information security, non-disclosure. What we have done is to bring happy shopping as well as secure shopping.
6. Great Service
Our representative of customer service will be delighted to assist you in finding and fitting the correct products all day online. Once your order is completed, you will receive the confirmation email in 1 hour. As for other inquiries email, we will reply in 12 hours.
7. No Hassel Refund Policy
Your satisfaction is what we are strived for. So we offer 15-day satisfaction guaranteed return policy. More details, please refer to Return Policy.
8. Good Quality, Good Price
The products are from factory directly, which not only reduce the costs, but make quality guaranteed. We also insist no minimum order, but better goods and service.
9. Most popular Payment Method
Credit card as one of the most convenient payment methods will also bring more safety for the purchase.
10. World Wide Free Tax
No matter where you are, you don't have to pay the tax. In the unlikely event that you are required to pay, you can provide the receipt of the tax invoice to our customer service. Then we will solve it for you.